Mrs. Sibongile Siwela

Sibongile Siwela is the Director of Insurance and Microinsurance at the Insurance and Pensions Commission (IPEC) in Zimbabwe. She is an accomplished insurance practitioner with over 30 years of extensive experience spanning both insurance operations and regulatory oversight.

Sibongile joined IPEC in 2019, bringing with her a wealth of knowledge gained from 27 years in a leading life insurance company, where she held various managerial positions across the insurance value chain. Her roles provided deep exposure to product development, underwriting, claims management, customer service and strategic leadership, making her a well-rounded expert in insurance business operations. She has since accumulated an additional seven years of regulatory experience, further strengthening her expertise in prudential and market conduct supervision.

In her current role as Director, she is responsible for prudential supervision of insurance entities, to ensure compliance, financial soundness and stability; market conduct regulation, aimed at protecting policyholders and promoting fair business practices; and driving the development and innovation of the insurance and microinsurance sectors in Zimbabwe.

She holds a Master's degree in Business Administration and a Bachelor of Science Honours Degree in Risk Management and Insurance from the National University of Science and Technology, Zimbabwe (NUST). She also holds a Diploma in Insurance with the Insurance Institute of Zimbabwe (IIZ). Her vast experience, strategic insight and dedication to regulatory excellence continue to make her a key contributor to the growth and transformation of Zimbabwe's insurance industry.